Chromebooks 1:1 Devices Frequently Asked Questions

Storing the Chromebook
When students are not monitoring their Chromebook, they should be stored in their lockers with the locker securely locked.  Nothing should be placed on top of the Chromebook when stored in the locker.  Students in graded 8-12 need to take their Chromebook home with them every night.  The Chromebook should be charged fully each night at the student’s home.  Chromebooks should never be stored in a vehicle.  

Storing Chromebooks at Extra-Curricular Events
Students are responsible for securely storing their Chromebooks during extra-curricular events.

Chromebooks Left in Unsupervised / Unsecured Areas
Under no circumstances should a Chromebook be stored in unsupervised areas.  Unsupervised areas include the school grounds, the cafeteria, unlocked classrooms, library, locker rooms, hallways, bathrooms, extra-curricular bus, in a car, or any other entity that is not securely locked or in which there is not supervision.  Any Chromebook left in these areas is in danger of being stolen.  If a Chromebook is found in an unsupervised are, it will be taken to the main office and may result in disciplinary action. During gym classes, students are encouraged to store their Chromebook in either the gym locker provided by the school district or in their student locker.

Lost or Intentionally Damaged Devices and Accessories
A Chromebook or any of its accessories that are lost (whereabouts unknown) or intentionally damaged is the responsibility of the student and parent involved in the loss of property. 

What if another student damages my student’s device?
In such cases, circumstances will be investigated on a case-by-case basis. It is your responsibility to secure your Chromebook.  School administration may be involved if it is suspected to be an intentional act or act of vandalism. 

What to do if a Chromebooks is not functioning properly
Damaged or non-functioning devices should be turned in to the Tech Department so a repair can be started.  Tech staff members can repair many problems in-house.  A loaner device may be issued to students when they leave their Chromebook with the Tech Department.  If repair is needed due to malicious damage, the school may refuse to provide a loaner until the cost of the damage has been reimbursed to the school.

Personalizing the Chromebook
Chromebooks must remain free of any decorative writing, drawing, stickers, paint, tape, or labels that are not the property of West Franklin USD 287.  Spot check for compliance will be done by administration of USD 287 at any time.

What happens if my chromebook isn’t doing what I want it to do.
Try and figure it out on your own for 10 minutes then if you still can not figure it out bring it to the Tech office and ask for help. 

Here is a link that will help you while you are trying to fix the problem on your own.

https://support.google.com/chromebook/?hl=en#topic=3399709